2600Hz Cloud Service Status
Monitoring - We have mitigated the issue and our engineers are working to identify the root cause
Apr 09, 2024 - 16:41 PDT
Investigating - We are investigating reports of degraded call services in our EWR zone
Apr 09, 2024 - 14:08 PDT

About This Site

Service status information for the 2600Hz platform

Telephony Services ? Operational
Management Portal ? Operational
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner ? Operational
90 days ago
100.0 % uptime
Today
Cluster Manager ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be upgrading kazoo-core to 5.3-17.4 on Sunday evening/Monday morning. The upgrade will be carried out one server at a time to mitigate potential impact. Please let us know if you do experience any issues.
Posted on Apr 25, 2024 - 02:37 PDT
Past Incidents
Apr 26, 2024
Completed - The scheduled maintenance has been completed.
Apr 26, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 19:00 PDT
Scheduled - The 2600Hz Infrastructure team will be performing preventative maintenance on critical network infrastructure during this maintenance window. At times during this maintenance, it is possible that full network connectivity to the US-East datacenter will be lost. Please ensure that you are using NAPTR/SRV records to ensure that any potential impact is limited.

Thank you,
2600Hz Operations

Apr 24, 16:07 PDT
Apr 25, 2024
Apr 24, 2024

No incidents reported.

Apr 23, 2024
Completed - The scheduled maintenance has been completed.
Apr 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:00 PDT
Scheduled - 2600Hz will be performing a maintenance to upgrade our management switching hardware in US-East. We do not expect any interruption of our services during this time.
Apr 12, 12:03 PDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.