2600Hz Cloud Service Status
All Systems Operational

About This Site

Service status information for the 2600Hz platform

Telephony Services ? Operational
Management Portal ? Operational
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 23, 2020

No incidents reported today.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020
Completed - This is complete and all services are operating normally.

If you use Call Center, please remember after maintenance windows (in general, including this one) to log your agents back in if you typically leave them logged in overnight.
Feb 11, 04:49 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 03:00 PST
Scheduled - We will be performing an emergency maintenance on a piece of network equipment in our US-West datacenter. During this time we expect a brief disconnection to all services in US-West. If you are using NAPTR/SRV records you should experience limited disruption.

We expect the Advanced Provisioner service to be offline during the brief disruption. All portal services should remain online.

Thank you,
2600Hz Operations
Feb 10, 14:00 PST
Feb 10, 2020
Resolved - This issue appears to be resolved.
Feb 10, 09:01 PST
Monitoring - We believe this issue has been identified and resolved. We are monitoring to be sure.
Feb 10, 08:58 PST
Investigating - We are investigating some reports that calls to SJC/ORD are not ringing through to devices correctly. This issue impacts some percentage of calls routing via both SJC and ORD.
Feb 10, 08:51 PST
Feb 9, 2020

No incidents reported.