Completed -
This is complete and all services are operating normally.
If you use Call Center, please remember after maintenance windows (in general, including this one) to log your agents back in if you typically leave them logged in overnight.
Feb 11, 04:49 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 03:00 PST
Scheduled -
We will be performing an emergency maintenance on a piece of network equipment in our US-West datacenter. During this time we expect a brief disconnection to all services in US-West. If you are using NAPTR/SRV records you should experience limited disruption.
We expect the Advanced Provisioner service to be offline during the brief disruption. All portal services should remain online.
Resolved -
This issue appears to be resolved.
Feb 10, 09:01 PST
Monitoring -
We believe this issue has been identified and resolved. We are monitoring to be sure.
Feb 10, 08:58 PST
Investigating -
We are investigating some reports that calls to SJC/ORD are not ringing through to devices correctly. This issue impacts some percentage of calls routing via both SJC and ORD.
Feb 10, 08:51 PST