Major maintenance components are complete. Services are operating normally. We will be wrapping up shortly.
Posted Oct 14, 2018 - 02:01 PDT
In progress
We have begun our planned/scheduled maintenance in the us-west region. We expect some downtime during this window. Phones configured for a secondary proxy or utilizing SRV records should automatically failover to the alternate zones/datacenter.
Posted Oct 13, 2018 - 22:59 PDT
Update
Maintenance will begin as scheduled in 60 minutes.
Posted Oct 13, 2018 - 22:00 PDT
Scheduled
This is a rescheduling of the previous weekends maintenance. We will be performing a scheduled maintenance with one of our ISPs in the us-west datacenter as part of our ongoing work to improve our network.
During this time access to the us-west zone will be lost. If you are using proper NAPTR/SRV records for your devices you will experience no downtime. If you are using hardcoded IPs, please update those devices or you will experience downtime in the us-west zone during this maintenance.
Thank you, 2600Hz Operations
Posted Sep 30, 2018 - 00:07 PDT
This scheduled maintenance affected: Telephony Services and Management Portal.