Calls not ringing through to some devices (SJC/ORD)

Incident Report for 2600hz

Resolved

This issue appears to be resolved.

Posted Feb 10, 2020 - 09:01 PST

Monitoring

We believe this issue has been identified and resolved. We are monitoring to be sure.

Posted Feb 10, 2020 - 08:58 PST

Investigating

We are investigating some reports that calls to SJC/ORD are not ringing through to devices correctly. This issue impacts some percentage of calls routing via both SJC and ORD.

Posted Feb 10, 2020 - 08:51 PST

This incident affected: Telephony Services.