2600Hz Cloud Service Status

All Systems Operational

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Service status information for the 2600Hz platform

Uptime over the past 90 days. View historical uptime.
Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Operational
90 days ago
99.99 % uptime
Today
Cluster Manager Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Cluster Manager and Provisioner Update Dec 11, 2025 21:15-22:15 PST

We will be performing a scheduled maintenance update on our platform.

This update includes:
2600Hz Cluster Manager update
Provisioner configuration update

No service impact is expected.
We will notify you once the work has been completed.
Posted on Dec 08, 2025 - 08:05 PST

Hosted Hardware Upgrade - BYOC load Balancers and API Servers Dec 17, 2025 19:00-23:00 PST

Please be advised that we have scheduled an upgrade to our core hosted infrastructure. We will be migrating BYOC load balancers, and API servers to new, upgraded hardware.

The primary goal of this maintenance is to enhance the performance, scalability, and resilience of these critical systems.

To ensure the stability of your services, this migration will be carried out in a phased approach, addressing one zone at a time. This process is designed to be fully transparent and should result in no disruption or impact to your services as long as devices are configured to use NAPTR/SRV records.

Thank you,
2600Hz Infrastructure
Posted on Dec 11, 2025 - 09:30 PST
Dec 11, 2025

No incidents reported today.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
PROD Zswitch Advanced provisioner update.
Completed - The scheduled maintenance has been completed.
Dec 8, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 19:00 PST
Scheduled - We'll be completing an update to provisioner during this time; please let us know if you encounter any issues!
Dec 4, 07:15 PST
ZSwitch Europe Migration
Completed - The scheduled maintenance has been completed.
Dec 8, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 12:00 PST
Scheduled - We will be migrating the Zswitch EU servers over to a new cluster during this time. DNS will be updated to point to the new servers.

Please let us know if you have any issues after the maintenance period is completed, any changes made during the period may not carry over onto the new Cluster as we'll be copying the live data from around 8pm GMT onwards.
Dec 3, 03:32 PST
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

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