2600Hz Cloud Service Status

All Systems Operational

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Service status information for the 2600Hz platform

Telephony Services ? Operational
Management Portal ? Operational
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner ? Operational
90 days ago
100.0 % uptime
Today
Cluster Manager ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 9, 2025

No incidents reported today.

Sep 8, 2025
Completed - The scheduled maintenance has been completed.
Sep 8, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 19:00 PDT
Scheduled - We will be performing a restart for services on our SMS/MMS platform to apply a permanent fix for a recent issue that caused an outage. We do not expect any interruption to service during this restart.

Thank you,
2600Hz Infrastructure

Sep 5, 09:47 PDT
Completed - The scheduled maintenance has been completed.
Sep 8, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 07:00 PDT
Scheduled - We will be performing a maintenance to renew the license we use for our TTS solution. While services need to be restarted, we expect no impact during this maintenance.
Sep 5, 09:44 PDT
Sep 7, 2025
Completed - The scheduled maintenance has been completed.
Sep 7, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 19:00 PDT
Scheduled - We will be performing a rolling upgrade of our VM host infrastructure in our US-West datacenter. This infrastructure hosts a number of shared services, as well as some of our Private Cloud clusters.

We expect no downtime as part of this maintenance as we will move workloads off of hosts before performing the upgrade.

Thank you,
2600Hz Infrastructure

Sep 5, 09:29 PDT
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Resolved - This incident has been resolved.
Sep 2, 12:16 PDT
Investigating - We've observed issues with Inbound/Outbound SMS and MMS and have confirmed this appears to be consistently impacting all of ZSwitch.
Sep 2, 10:11 PDT
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.