2600Hz Cloud Service Status
Device Provisioning Access (zSwitch EU)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 2026 - 13:00 PST
Scheduled - We are performing maintenance to resolve an authorization issue affecting device access within the Callflows application for some customers.

Customers using Advanced Provisioner may be unable to:
Modify existing devices
Provision new devices
Customers not using Provisioner are not impacted.

Affects zSwitch EU only
Limited to customers utilizing advanced provisioner
Feb 12, 2026 13:00-14:00 PST

About This Site

Service status information for the 2600Hz platform

Uptime over the past 90 days. View historical uptime.
Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Under Maintenance
90 days ago
100.0 % uptime
Today
Cluster Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 12, 2026

Unresolved incident: Device Provisioning Access (zSwitch EU).

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Advanced Provisioner upgrade to 5.12.8
Completed - The scheduled maintenance has been completed.
Feb 3, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 20:00 PST
Scheduled - We will be upgrading the advanced provisioner to 5.12.8. We don't expect any impact; please get in touch with support if you experience any issues.
Jan 29, 06:15 PST
Feb 2, 2026

No incidents reported.

Feb 1, 2026
Install Service Packs on Zswitch USA
Completed - The scheduled maintenance has been completed.
Feb 1, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 20:00 PST
Scheduled - We'll be installing the following service packs on ZSwitch -

kazoo-core-5.4-7.41
kazoo-application-crossbar-5.4-1.18
kazoo-application-iou-5.4-0.1

No impact is expected, please contact support if you notice any issues.
Jan 29, 05:56 PST
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

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