2600Hz Cloud Service Status
All Systems Operational

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Service status information for the 2600Hz platform

Telephony Services ? Operational
Management Portal ? Operational
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner ? Operational
90 days ago
99.89 % uptime
Today
Cluster Manager ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 19, 2021

No incidents reported today.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Resolved - We have been watching for the log line that presented along side the qubicle issue this morning and have see no further reoccourance. We believe this is resolved
Oct 7, 14:11 PDT
Monitoring - We have fully stopped qubicle in all zones and restarted them. All reported queues seem to be back up and functioning at this time. We are monitoring their state now.
Oct 7, 08:05 PDT
Investigating - We are investigating a call center degradation on Zswitch. This is preventing some, but not all queues from starting in the UI and processing calls. Please be aware it may be necessary to log off/of upon completion of this issue
Oct 7, 07:58 PDT
Oct 6, 2021

No incidents reported.

Oct 5, 2021
Completed - The scheduled maintenance has been completed.
Oct 5, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 19:01 PDT
Scheduled - 2600Hz has received intermittent reports from a subset of customers of poor audio quality, and call failures. These look to have started after some network changes that we made in previous weeks. We will be performing a configuration change to a few of our SBCs to attempt to solve this issue.

Thank you,
2600Hz Operations
Oct 5, 12:52 PDT