2600Hz Cloud Service Status

All Systems Operational

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Service status information for the 2600Hz platform

Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Operational
90 days ago
100.0 % uptime
Today
Cluster Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2026

No incidents reported today.

Mar 31, 2026
Completed - The scheduled maintenance has been completed.
Mar 31, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 19:00 PDT
Scheduled - Please be advised that we have scheduled an upgrade to our core infrastructure, migrating our existing CouchDB database cluster to new hardware in US Central and US West.

Maintenance Details:

- Service Impact: We do not anticipate any downtime. However, please be aware that brief, intermittent interruptions may occur.

Thank you for your cooperation as we work to improve our platform.

Thank you,
2600Hz Infrastructure

Mar 27, 11:55 PDT
Completed - The scheduled maintenance has been completed.
Mar 31, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 23:00 PDT
Scheduled - We will be performing a scheduled maintenance to upgrade TrunkingIo components across our US-based ZSwitch cluster. This update includes enhancements and fixes to improve overall system stability and maintain compatibility between services.

During the maintenance window, customers may experience:

Temporary interruption of telephony services during service restarts
Active calls may drop while services are being restarted on individual nodes
Brief unavailability of API and UI functionality during the upgrade process

Services will automatically restore once each node completes its upgrade and associated services are restarted.

Mar 26, 11:48 PDT
Mar 30, 2026
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Completed - The scheduled maintenance has been completed.
Mar 27, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:00 PDT
Scheduled - Please be advised that we have scheduled an upgrade to our core infrastructure, migrating our existing CouchDB database cluster to new hardware in US East

Maintenance Details:

- Service Impact: We do not anticipate any downtime. However, please be aware that brief, intermittent interruptions may occur.

Thank you for your cooperation as we work to improve our platform.

Thank you,
2600Hz Infrastructure

Mar 24, 12:39 PDT
Mar 26, 2026
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Completed - The scheduled maintenance has been completed.
Mar 20, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 PDT
Scheduled - We will be upgrading Zswitch to Kazoo meta version 5.4.150; one zone at a time to avoid impact. Please alert the support team if you notice any issues on Friday morning.
Mar 16, 08:30 PDT
Mar 19, 2026
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:00 PDT
Scheduled - We will be performing maintenance on a subset of our Private Cloud environment. Please see the details included in our previous email notifications.

Thank you,
2600Hz Operations

Mar 18, 09:46 PDT
Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 19:30 PDT
Scheduled - We will be performing maintenance on our Provisioning system. We don't expect any impact; please get in touch with support if you experience any issues.
Mar 13, 10:11 PDT