2600Hz Cloud Service Status
All Systems Operational

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Service status information for the 2600Hz platform

Telephony Services ? Operational
Management Portal ? Operational
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner ? Operational
90 days ago
100.0 % uptime
Today
Cluster Manager ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 3, 2021

No incidents reported today.

Mar 2, 2021

No incidents reported.

Mar 1, 2021
Resolved - This issue is believed resolved.
Mar 1, 08:17 PST
Monitoring - This issue is believed resolved. We are monitoring the issue to ensure it does not recur. Please note that unfortunately call center agents may have been logged out of their queues in the process of resolving this. Please ask call center agents to log back in.
Mar 1, 08:02 PST
Identified - We have paused the ORD zone, calls should be processing normally again while we sort out the issue.
Mar 1, 07:54 PST
Investigating - We are investigating reports that calls are completing in ORD but some phones are not ringing devices when they should be.
Mar 1, 07:52 PST
Completed - The scheduled maintenance has been completed.
Mar 1, 00:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 22:15 PST
Scheduled - Network maintenance will be happening at this time.

During this window there may be small windows of loss of connectivity to providers as network equipment is migrated to new connections.
Feb 25, 11:01 PST
Feb 28, 2021
Feb 27, 2021

No incidents reported.

Feb 26, 2021
Resolved - This issue has been identified and is now resolved.
Feb 26, 07:00 PST
Investigating - We are investigating reports that some inbound Caller ID names are showing "Unknown"
Feb 26, 06:59 PST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.