2600Hz Cloud Service Status

All Systems Operational

About This Site

Service status information for the 2600Hz platform

Uptime over the past 90 days. View historical uptime.
Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Operational
90 days ago
100.0 % uptime
Today
Cluster Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Advanced Provisioner Update Aug 17, 2026 02:30-03:30 PDT

Following the rollback of the previous Advanced Provisioner update, we will be completing this maintenance again using an updated version.

This update includes a fix for Avaya J1xx device provisioning and adds support for Mitel 69xx series phones.

No customer impact is expected, as no services will be restarted. Please contact Support if you experience any issues following the maintenance.
Posted on Aug 12, 2026 - 12:48 PDT

ZSwitch US – 5.4.150 Platform Maintenance Aug 18, 2026 01:00-05:00 PDT

We will be performing scheduled maintenance on the ZSwitch US platform to install service packs and apply stability improvements.

The maintenance will be completed in a phased approach to minimize customer impact. No customer impact is expected.

Please contact Support if you experience any issues following the maintenance.
Posted on Aug 10, 2026 - 16:34 PDT

Aug 14, 2026

No incidents reported today.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Poly Device OUI Provisioning Update
Completed - The scheduled maintenance has been completed.
Aug 6, 22:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 21:15 PDT
Scheduled - We will update the Provisioner configuration on p3.zswitch.net to add the new Poly device OUI F0:4E.

This update will allow newly manufactured Poly devices that use this OUI to be identified and provisioned correctly. Without the change, these devices may not be recognized and could fail to provision.

The update has been validated against the tested configuration in the upstream 2600Hz Provisioner repository.

Expected impact

No service interruption is expected. Provisioning services will remain available throughout the maintenance.

After the update, Poly devices using OUI F0:4E will be supported during provisioning.
Aug 5, 11:33 PDT

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

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