2600Hz Cloud Service Status
All Systems Operational

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Service status information for the 2600Hz platform

Telephony Services ? Operational
Management Portal ? Operational
Support Portal ? Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner ? Operational
90 days ago
100.0 % uptime
Today
Cluster Manager ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Zswitch US upgrade Feb 22, 2024 19:00 - Feb 23, 2024 00:00 PST
Scheduled - We will be applying a fix to ZSwitch that is intended to improve hot-desking performance. This release will be performed across all three of our production zones: us-east, us-central, and us-west. This will be a rolling upgrade to reduce impact. Please ensure that you are using proper SRV/NAPTR records, so that you will not incur downtime during this release.
Feb 20, 2024 - 10:16 PST
US-East Power Maintenance Part 3 Feb 26, 2024 21:00 - Feb 27, 2024 03:00 PST
2600Hz will be performing a power maintenance in our US-East datacenter to perform a power upgrade on one of our server racks hosting Zswitch servers. We do not expect any interruption to Zswitch services during this maintenance.

Thank you,
2600Hz Operations

Posted on Feb 15, 2024 - 13:37 PST
Past Incidents
Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 21:00 PST
Scheduled - 2600Hz will be performing a power maintenance in our US-East datacenter to perform a power upgrade on one of our server racks. This rack holds some our private cloud servers and some hosting internal tools.

Impact on Services:
For private cloud customers, please expect power to be off for your private cloud servers in our US-East (EWR) datacenter for the duration of this maintenance.

- Automatic Traffic Rerouting: For those who have configured their DNS to use SRV and NAPTR records, traffic will be redirected to our alternative datacenters during the maintenance window.

- Manual Traffic Redirection: If you prefer, you can proactively reroute your traffic away from our EWR zone prior to the maintenance. At the completion of this maintenance, shift traffic back to this zone.

Thank you,
2600Hz Operations

Feb 15, 13:35 PST
Feb 21, 2024
Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 21:00 PST
Scheduled - 2600Hz will be performing a power maintenance in our US-East datacenter to perform a power upgrade on one of our server racks. This rack holds some our private cloud servers and some core network equipment.

Impact on Services:
For private cloud customers, please expect power to be off for your private cloud servers in our US-East (EWR) datacenter for the duration of this maintenance.
- Automatic Traffic Rerouting: For those who have configured their DNS to use SRV and NAPTR records, traffic will be redirected to our alternative datacenters during the maintenance window.
- Manual Traffic Redirection: If you prefer, you can proactively reroute your traffic away from our EWR zone prior to the maintenance. At the completion of this maintenance, shift traffic back to this zone.

Thank you,
2600Hz Operations

Feb 15, 13:32 PST
Feb 19, 2024
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Completed - The scheduled maintenance has been completed.
Feb 16, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 14:00 PST
Scheduled - We will be increasing disk space in our Europe hosted platform (zswitch.eu). This will be a rolling upgrade to reduce impact.
Feb 14, 08:51 PST
Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024
Completed - The scheduled maintenance has been completed.
Feb 9, 00:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 00:00 PST
Scheduled - During this window we will be doing some physical maintenance on core network equipment.

We do not expect any downtime during this maintenance.

Feb 8, 10:48 PST
Feb 8, 2024
Completed - The scheduled maintenance has been completed.
Feb 8, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 20:30 PST
Scheduled - 2600Hz will be performing a power maintenance in our US-Central datacenter to perform a power upgrade on one of our server racks hosting Zswitch servers. We do not expect any interruption to Zswitch services during this maintenance.


Thank you,
2600Hz Operations

Jan 25, 12:19 PST