Resolved -
This incident has been resolved.
Feb 20, 11:33 PST
Update -
Cloudflare appears to have stopped advertising our 8.X addresses causing this outage; we have now re-enabled them. We're working with CloudFlare to investigate the root cause but are seeing issues resolve from our side.
Feb 20, 10:35 PST
Update -
This appears to a problem with Level3 currently; our infrastructure team is investigating implementing routing changes to workaround the issue.
Feb 20, 10:15 PST
Investigating -
We are currently investigating Zabbix alerts/reports of outages affecting portal/calls. We will send out an update as ASAP.
Feb 20, 10:09 PST
Completed -
The scheduled maintenance has been completed.
Feb 12, 14:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 13:00 PST
Scheduled -
We are performing maintenance to resolve an authorization issue affecting device access within the Callflows application for some customers.
Customers using Advanced Provisioner may be unable to: Modify existing devices Provision new devices Customers not using Provisioner are not impacted.
Affects zSwitch EU only Limited to customers utilizing advanced provisioner
Feb 10, 10:03 PST