2600Hz Cloud Service Status

All Systems Operational

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Service status information for the 2600Hz platform

Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Operational
90 days ago
100.0 % uptime
Today
Cluster Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 14, 2026

No incidents reported today.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Completed - This change did not go ahead due to dependency changes that need to be verified internally. We will reschedule the upgrade in due course.
Jun 10, 00:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 PDT
Scheduled - We will be upgrade FreeSwitch on Zswitch to the latest supported version for meta kazoo 5.4.150.

This update addresses two stability issues in the FreeSWITCH media server that could cause intermittent service interruptions under specific conditions.

Once the upgrade is complete, we will pause each server and drain calls before restarting to prevent impact.

Jun 3, 04:26 PDT
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Completed - The scheduled maintenance has been completed.
Jun 4, 13:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 09:30 PDT
Scheduled - Please be advised that we have scheduled an operating system upgrade across our Zswitch US infrastructure.

Affected zones: US West, US East, US Central.

Service impact: None expected.

Thank you for your patience as we improve the platform.
2600Hz Infrastructure

Jun 1, 14:47 PDT
Completed - The scheduled maintenance has been completed.
Jun 4, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:30 PDT
Scheduled - We will be performing maintenance to update and restore missing firmware files for certain Yealink T48x devices within our provisioning platform.
Jun 3, 09:51 PDT
Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.