Completed -
The scheduled maintenance has been completed.
Apr 23, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:00 PDT
Scheduled -
Please be advised that we have scheduled an upgrade to our core infrastructure, upgrading the operating system that that powers Telephony Services in US West.
Maintenance Details:
- Service Impact: During this maintenance we will be taking US West completely offline. This process is designed to be transparent and should result in only minor disruption or impact to your services as long as devices are configured to use NAPTR/SRV records.
Thank you for your cooperation as we work to improve our platform.
Completed -
The scheduled maintenance has been completed.
Apr 21, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 19:00 PDT
Scheduled -
Please be advised that we have scheduled an upgrade to our core infrastructure, upgrading the operating system that that powers Telephony Services in US Central.
Maintenance Details:
- Service Impact: During this maintenance we will be taking US Central completely offline. This process is designed to be transparent and should result in only minor disruption or impact to your services as long as devices are configured to use NAPTR/SRV records.
Thank you for your cooperation as we work to improve our platform.
Completed -
Testing on 2600Hz side is now complete, no issues found. Please raise a ticket with support if you notice any problems at all.
Apr 17, 01:16 PDT
Update -
This upgrade is now complete.
Apr 17, 01:15 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 PDT
Scheduled -
Following the rollback of the initial upgrade to 5.12.12, we'll be completing this maintenance again with the necessary configuration fixes added in. Please find the release notes below -
Advanced Provisioner-5.12.12
Updates and improvements have been made across various features and functionalities of the system, including:
• Added support for Yealink devices, including: o T7x series o T8x series o AX86R Wi-Fi handset o W80 and W90 base stations
• Cisco ATA Support: o Added support for Cisco 191 and 192 ATA devices, expanding supported ATA hardware.
• Grandstream ATA Support: o Added support for Grandstream HT818, enabling multi-port ATA provisioning.
• Poly OUI Expansion: o Added support for new Poly OUI F0:4E:A4, enabling provisioning of additional Poly devices.
• Yealink W70B Firmware: o Added support for firmware version 146.87.0.21 for Yealink W70B base stations.
• Poly and Yealink Directory Support: o Introduced support for Kazoo Corporate Directory (Contact List) synchronization on Poly and Yealink devices.
• Soft-Key Configuration Support: o Added support for configuring soft-keys on both Yealink and Poly devices through Advanced Provisioner.
• White Label URL Protocol Handling: o Fixed an issue where provisioning URLs were forced to use http://. The system now respects the configured protocol (HTTP or HTTPS), ensuring correct provisioning behavior.
Apr 16, 09:26 PDT
Completed -
The scheduled maintenance was rolled back to due unexpected issues. This upgrade will be rescheduled.
Apr 14, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:00 PDT
Scheduled -
We will be upgrading the advanced provisioner to 5.12.12. We don't expect any impact; please get in touch with support if you experience any issues.
Apr 14, 10:11 PDT
Completed -
The scheduled maintenance has been completed.
Apr 14, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 19:00 PDT
Scheduled -
Please be advised that we have scheduled an upgrade to our core infrastructure, upgrading the operating system that that powers Telephony Services in US East.
Maintenance Details:
- Service Impact: During this maintenance we will be taking US East completely offline. This process is designed to be transparent and should result in only minor disruption or impact to your services as long as devices are configured to use NAPTR/SRV records.
Thank you for your cooperation as we work to improve our platform.
Completed -
The scheduled maintenance has been been postponed to April 14
Apr 13, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 20:00 PDT
Scheduled -
We will be upgrading the advanced provisioner to 5.12.12. We don't expect any impact; please get in touch with support if you experience any issues.
Apr 8, 10:33 PDT