All Systems Operational

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Service status information for the 2600Hz platform

Uptime over the past 90 days. View historical uptime.
Telephony Services Operational
Management Portal Operational
Support Portal Operational
Advanced Provisioner Operational
Cluster Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TIO datacenter maintenance Nov 7, 2026 07:00-13:00 PST

The Trunking.io team will be replacing network switches at their Los Angeles data center to support the continued reliability and performance of their infrastructure. We do not anticipate any service interruptions, as that data center serves as a secondary route. No action is required on your part. Our teams will monitor services throughout the maintenance window to ensure continued availability.
Posted on Oct 14, 2026 - 10:46 PDT

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

ZSwitch US maintenance to add support for Canadian time zone changes
Completed - The scheduled maintenance has been completed.
Oct 31, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 01:00 PDT
Scheduled - We will be undergoing maintenance to add support for the Canadian time zone changes that will affect British Columbia, Alberta, and Manitoba.

After this update is completed, resellers should update any affected accounts so they use the correct Canadian time zone. This may include account settings, callflows, and any time-of-day rules.

No impact is expected during this maintenance window, please contact support if you notice any issues.
Oct 30, 13:06 PDT

Oct 30, 2026

No incidents reported.

Oct 29, 2026

ZSwitch US 5.4.204 upgrade
Completed - The scheduled maintenance has been completed.
Oct 29, 02:00 PDT
Verifying - Verification is currently underway for the maintenance items.
Oct 29, 00:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 20:00 PDT
Scheduled - We will be upgrading ZSwitch to 5.4.204 during this time. Release notes for this version can be found - https://forums.2600hz.com/2600hz-release-notes/
Oct 27, 11:33 PDT

Oct 28, 2026

Oct 27, 2026

ZSwitch US certificate renewal
Completed - The scheduled maintenance has been completed.
Oct 27, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 00:00 PDT
Scheduled - We will be renewing the SSL certificate used by ZSwitch US web, API, provisioning, and SMS/MMS services. SMS/MMS may see a short interruption during this window; no other impact is expected.
Oct 19, 15:55 PDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

US-West data center power maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 09:30 PDT
Scheduled - Our provider for our US-West data center has notified us that they will be performing a series of maintenance on power infrastructure that will affect the resources in our cage. During each phase of the maintenance we expect to lose power to one of the circuits in the redundant pair above each rack. We expect all devices to remain powered during the maintenance window.

Thank you,
2600Hz Infrastructure
Oct 14, 08:39 PDT
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