2600Hz Cloud Service Status

All Systems Operational

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Service status information for the 2600Hz platform

Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Operational
90 days ago
100.0 % uptime
Today
Cluster Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 14, 2026

No incidents reported today.

May 13, 2026
Completed - The scheduled maintenance has been completed.
May 13, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 PDT
Scheduled - We will be installing a service pack for the crossbar module in Kazoo during this time. The service pack contains improvements regarding functionality with our employee proxy.
May 12, 03:02 PDT
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Completed - The scheduled maintenance has been completed.
May 6, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 19:00 PDT
Scheduled - Please be advised that 2600Hz has scheduled a core infrastructure upgrade to enhance the performance and reliability of our zswitch-us web servers.

Maintenance Details:
During this window, we will migrate services to upgraded hardware. This involves updating DNS records for the following endpoints:

api.zswitch.net
ui.zswitch.net
portal.zswitch.net

Service Impact:
While we anticipate minimal disruption, users may experience brief intermittent connectivity or latency as DNS changes propagate globally. We recommend ensuring your local DNS caches are cleared if you encounter any issues following the window.

Thank you for your continued partnership as we work to improve our platform.

Best regards,

2600Hz Infrastructure Team

May 5, 12:26 PDT
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.