2600Hz Cloud Service Status

All Systems Operational

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Service status information for the 2600Hz platform

Uptime over the past 90 days. View historical uptime.
Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Operational
90 days ago
100.0 % uptime
Today
Cluster Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 11, 2026
Advanced Provisioner Maintenance
Completed - The scheduled maintenance has been completed.
Mar 11, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 01:00 PDT
Scheduled - We will be performing maintenance on our Provisioning system. We don't expect any impact; please get in touch with support if you experience any issues.
Mar 3, 16:05 PST
Mar 10, 2026
Hosted Database Upgrade
Completed - The scheduled maintenance has been completed.
Mar 10, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 19:00 PDT
Scheduled - Please be advised that we have scheduled an upgrade to our core infrastructure, migrating our BigCouch database cluster to CouchDB.

Maintenance Details:

- Configuration Freeze: During this window, please refrain from making changes to accounts, devices, or users. Any modifications made during this period may not be preserved once the migration is complete.

- Service Impact: We do not anticipate any downtime. However, please be aware that brief, intermittent interruptions may occur.

Thank you for your cooperation as we work to improve our platform.

Thank you,
2600Hz Infrastructure
Mar 2, 09:16 PST
Mar 9, 2026
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Minor configuration change to Zswitch Provisioner App
Completed - The scheduled maintenance has been completed.
Mar 5, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 01:00 PST
Scheduled - We will be completing a minor change to the Zswitch provisioner app during this time, this was initially scheduled for 03/03/26 although had to be pushed back due to other priorities. No impact is expected from this change.
Mar 4, 02:33 PST
Mar 4, 2026

No incidents reported.

Mar 3, 2026
Minor configuration change to Zswitch Provisioner App
Completed - The scheduled maintenance has been completed.
Mar 3, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 00:00 PST
Scheduled - We will be completing a minor configuration change on the provisioner app, no impact is expected.
Feb 27, 04:18 PST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

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