2600Hz Cloud Service Status

All Systems Operational

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Service status information for the 2600Hz platform

Uptime over the past 90 days. View historical uptime.
Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Operational
90 days ago
100.0 % uptime
Today
Cluster Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

ZSwitch US – 5.4.150 Platform Maintenance Aug 25, 2026 01:00-05:00 PDT

We will be performing scheduled maintenance on the ZSwitch US platform to install service packs and apply stability improvements.

The maintenance will be completed in a phased approach to minimize customer impact. No customer impact is expected.

Please contact Support if you experience any issues following the maintenance.
Posted on Aug 19, 2026 - 09:28 PDT

Advanced Provisioner Maintenance Aug 26, 2026 00:00-01:00 PDT

We will be performing maintenance on our Provisioning system.
Posted on Aug 19, 2026 - 12:19 PDT

Aug 21, 2026

No incidents reported today.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

ZSwitch US – 5.4.150 Platform Maintenance
Completed - This upgrade was rolled back due to a packaging mismatch; we are investigating and will reschedule in due course.
Aug 18, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 01:00 PDT
Scheduled - We will be performing scheduled maintenance on the ZSwitch US platform to install service packs and apply stability improvements.

The maintenance will be completed in a phased approach to minimize customer impact. No customer impact is expected.

Please contact Support if you experience any issues following the maintenance.
Aug 10, 16:34 PDT

Aug 17, 2026

Provisioning issue - Yealink Phones
Resolved - A fix has been implemented, and the issue is now fixed. We will continue to monitor.
Aug 17, 11:09 PDT
Update - We are continuing to work on a fix for this issue.
Aug 17, 08:58 PDT
Identified - We are seeing reports of issues when attempting to provision Yealink phones. We have identified the root cause and are working to implement a fix.
Aug 17, 08:58 PDT
Advanced Provisioner Update
Completed - The scheduled maintenance has been completed.
Aug 17, 02:27 PDT
Scheduled - Following the rollback of the previous Advanced Provisioner update, we will be completing this maintenance again using an updated version.

This update includes a fix for Avaya J1xx device provisioning and adds support for Mitel 69xx series phones.

No customer impact is expected, as no services will be restarted. Please contact Support if you experience any issues following the maintenance.
Aug 12, 12:48 PDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

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