2600Hz Cloud Service Status

All Systems Operational

About This Site

Service status information for the 2600Hz platform

Uptime over the past 90 days. View historical uptime.
Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Operational
90 days ago
100.0 % uptime
Today
Cluster Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

US East - Hosted Database - Hardware Upgrade Mar 26, 2026 19:00 - Mar 27, 2026 03:00 PDT

Please be advised that we have scheduled an upgrade to our core infrastructure, migrating our existing CouchDB database cluster to new hardware in US East

Maintenance Details:

- Service Impact: We do not anticipate any downtime. However, please be aware that brief, intermittent interruptions may occur.

Thank you for your cooperation as we work to improve our platform.

Thank you,
2600Hz Infrastructure
Posted on Mar 24, 2026 - 12:39 PDT
Mar 25, 2026

No incidents reported today.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Zswitch US - 5.4.150 upgrade
Completed - The scheduled maintenance has been completed.
Mar 20, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 PDT
Scheduled - We will be upgrading Zswitch to Kazoo meta version 5.4.150; one zone at a time to avoid impact. Please alert the support team if you notice any issues on Friday morning.
Mar 16, 08:30 PDT
Mar 19, 2026
Private Cloud Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:00 PDT
Scheduled - We will be performing maintenance on a subset of our Private Cloud environment. Please see the details included in our previous email notifications.

Thank you,
2600Hz Operations
Mar 18, 09:46 PDT
Mar 18, 2026
Advanced Provisioner maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 19:30 PDT
Scheduled - We will be performing maintenance on our Provisioning system. We don't expect any impact; please get in touch with support if you experience any issues.
Mar 13, 10:11 PDT
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Advanced Provisioner maintenance
Completed - The scheduled maintenance has been completed.
Mar 11, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 21:00 PDT
Scheduled - We will be performing maintenance on our Provisioning system. We don't expect any impact; please get in touch with support if you experience any issues. (This was initially scheduled for yesterday, although a high priority issue caused us to defer it)
Mar 11, 11:00 PDT
Advanced Provisioner Maintenance
Completed - The scheduled maintenance has been completed.
Mar 11, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 01:00 PDT
Scheduled - We will be performing maintenance on our Provisioning system. We don't expect any impact; please get in touch with support if you experience any issues.
Mar 3, 16:05 PST
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