2600Hz Cloud Service Status

All Systems Operational

About This Site

Service status information for the 2600Hz platform

Uptime over the past 90 days. View historical uptime.
Telephony Services Operational
Management Portal Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Advanced Provisioner Operational
90 days ago
100.0 % uptime
Today
Cluster Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Advanced Provisioner maintenance Mar 18, 2026 19:30-20:30 PDT

We will be performing maintenance on our Provisioning system. We don't expect any impact; please get in touch with support if you experience any issues.
Posted on Mar 13, 2026 - 10:11 PDT

Private Cloud Maintenance Mar 18, 2026 20:00 - Mar 19, 2026 00:00 PDT

We will be performing maintenance on a subset of our Private Cloud environment. Please see the details included in our previous email notifications.

Thank you,
2600Hz Operations
Posted on Mar 18, 2026 - 09:46 PDT

Zswitch US - 5.4.150 upgrade Mar 19, 2026 19:00 - Mar 20, 2026 01:00 PDT

We will be upgrading Zswitch to Kazoo meta version 5.4.150; one zone at a time to avoid impact. Please alert the support team if you notice any issues on Friday morning.
Posted on Mar 16, 2026 - 08:30 PDT
Mar 18, 2026

No incidents reported today.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Advanced Provisioner maintenance
Completed - The scheduled maintenance has been completed.
Mar 11, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 21:00 PDT
Scheduled - We will be performing maintenance on our Provisioning system. We don't expect any impact; please get in touch with support if you experience any issues. (This was initially scheduled for yesterday, although a high priority issue caused us to defer it)
Mar 11, 11:00 PDT
Advanced Provisioner Maintenance
Completed - The scheduled maintenance has been completed.
Mar 11, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 01:00 PDT
Scheduled - We will be performing maintenance on our Provisioning system. We don't expect any impact; please get in touch with support if you experience any issues.
Mar 3, 16:05 PST
Mar 10, 2026
Hosted Database Upgrade
Completed - The scheduled maintenance has been completed.
Mar 10, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 19:00 PDT
Scheduled - Please be advised that we have scheduled an upgrade to our core infrastructure, migrating our BigCouch database cluster to CouchDB.

Maintenance Details:

- Configuration Freeze: During this window, please refrain from making changes to accounts, devices, or users. Any modifications made during this period may not be preserved once the migration is complete.

- Service Impact: We do not anticipate any downtime. However, please be aware that brief, intermittent interruptions may occur.

Thank you for your cooperation as we work to improve our platform.

Thank you,
2600Hz Infrastructure
Mar 2, 09:16 PST
Mar 9, 2026
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Minor configuration change to Zswitch Provisioner App
Completed - The scheduled maintenance has been completed.
Mar 5, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 01:00 PST
Scheduled - We will be completing a minor change to the Zswitch provisioner app during this time, this was initially scheduled for 03/03/26 although had to be pushed back due to other priorities. No impact is expected from this change.
Mar 4, 02:33 PST
Mar 4, 2026

No incidents reported.

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